Hi All, Please see this nice post by Alex Goldfayn. How true this is! Hire for attitude, instead of aptitude. As Alex points out, there is training for the latter. For those of us seeking to recruit Contact Professionals into the world of Healthcare Security (a never-ending task and even more challenging in today’s labor landscape), let me add some points. I contribute these for … Continue reading Hiring for Healthcare Security
Hi All, Read this nice article on the efforts of one particular school district to make their environments safer. Cameras are, of course, a necessary piece of a Security Management program. Be cautious, however, of over-reliance on them or, more accurately, mis-reliance on them, that is, blindly thinking that they will bring great prevention dividends. Don’t get me wrong; cameras are immensely valuable. Just be … Continue reading Camera Surveillance: Use it Wisely
Kindness is strength. This is so very true! One would find it difficult to source a better summary of strength of character (for anyone and especially leaders) than that of The Meditations by Marcus Aurelius. I said difficult, but not impossible, as a book fit to sit directly next to The Meditations is It Worked for me: In Life and Leadership, by Colin Powell. One … Continue reading The Dialectic of Creating Healing & Safe Healthcare Environments
Conflict Transformation & Ethical Guardianship 