Taking Things Too Personally

Hi All, See this quote by Robert Greene: In our own inner turmoil, we tend the exaggerate the negative intentions of our opponents. In general, we take conflicts far too personally. ~ Robert Greene In life, such as the workplace, it is often the case that people presume the worst intentions of others and thus contribute to their very own hostile work environment (in their … Continue reading Taking Things Too Personally

Active Shooters: Upstream work to be done

Hi All, We watch cameras in a Security Operations Center (SOC) to capture footage, hopefully, left of bang, of bad guys planning to do bad things. And it’s good. We should keep it up and indeed we should grow our SOCs into ever more sophisticated centers. Yet, we still, collectively, as a society, are not going far enough upstream to sustainably stop the next active … Continue reading Active Shooters: Upstream work to be done

Be on the Lookout for Ways to Help Others

Go here for a nice post on LinkedIn. The folks over at Leadership First always put out great posts in reference to leadership. Seek them out. Now let me add another side to this particular image. Certainly, when someone is being inappropriate, mean, rude, or belittling, you need not listen, unless it is your duty to do so. If it is your duty, then, as … Continue reading Be on the Lookout for Ways to Help Others

There are no innocent bystanders

There are no innocent bystanders. When wrong-doing occurs in this world, your silence is tacit approval. If you witness inappropriate behavior, wrong behavior, unjust behavior, Assist others Fix things Stop something that is wrong Mobilize yourself to intervene It’s not just so-called Protection Professionals who should be adopting a protector mindset. It is equally important for us all, as World Citizens, to walk about planet … Continue reading There are no innocent bystanders

Respect at all Times

Hi All, Contact Professionals familiar with the teachings of Verbal Judo should immediately reflect on George Thompson’s great teaching on this point and the difference between respect and RE-spect. If you’re not familiar with it, go here for a perennial classic. If you actually follow the discipline of Verbal Judo, then you know that there are, literally, no times in life when you’re not showing … Continue reading Respect at all Times

Camera Surveillance: Use it Wisely

Hi All, Read this nice article on the efforts of one particular school district to make their environments safer. Cameras are, of course, a necessary piece of a Security Management program. Be cautious, however, of over-reliance on them or, more accurately, mis-reliance on them, that is, blindly thinking that they will bring great prevention dividends. Don’t get me wrong; cameras are immensely valuable. Just be … Continue reading Camera Surveillance: Use it Wisely

Confessions of a Hate Hunter

Hi All, Call me crazy, but I have this far-fetched belief that a human being ought to leave this world a better place than when s/he found it. I fully embrace a belief and worldview expressed here by Horace Mann: “Be ashamed to die until you have won some victory for humanity.” See this very interesting article about race-hate ideology, its many faces in America, … Continue reading Confessions of a Hate Hunter

The Dialectic of Creating Healing & Safe Healthcare Environments

Kindness is strength. This is so very true! One would find it difficult to source a better summary of strength of character (for anyone and especially leaders) than that of The Meditations by Marcus Aurelius. I said difficult, but not impossible, as a book fit to sit directly next to The Meditations is It Worked for me: In Life and Leadership, by Colin Powell. One … Continue reading The Dialectic of Creating Healing & Safe Healthcare Environments

Smile to Create Safety

There’s nothing quite as unprofessional and banal as the Law Enforcement Officer, Police Officer, Public Safety Official, Healthcare Security Officer, Security Officer, or other Contact Professional who (wrongly) presumes that a stern outer appearance is an effective way to greet others. It’s not. A stern outer facial expression, often accompanied by an unfriendly, overly-directive tone of voice, and accompanying, unfriendly, body language is not helpful. … Continue reading Smile to Create Safety