Please see the article, Becoming a Better Public Speaker: Tips from the Greats. As I was reading it, it became apparent just how many common elements are shared between good public speaking and quality conflict minimization/resolution. Note the section about anxiety, and how we may harness it by accepting and working with it, instead of letting it harness us. In Verbal Defense & Influence (VDI), … Continue reading Public Speaking & Conflict Resolution: Common Elements