Create the Conditions Conducive to Better (less violent) Human Beings

Pythagoras (c. 570 – c. 495 BC) recognized early what Frederick Douglass (February 1817 or 1818 – February 20, 1895) later told us: “It is easier to build strong children than to repair broken men.” We have yet, at least in the fields of Emergency Management and Law Enforcement, to realize that, until we greatly expand our vision of how to CHANGE (not simply manage) events such … Continue reading Create the Conditions Conducive to Better (less violent) Human Beings

Building Better Humans

We’ve written about this before. Sadly, however, we still witness intentions in many industries missing the mark. Don’t get me wrong; they’re well-intentioned efforts. Nonetheless, blind spots keep us mired in less-than-useful thinking that keeps society from evolving (yes, society can indeed evolve). Look for a moment at active assailants/active shooters. The point of impact, the moment of “bang,” is the shooting. We know well, … Continue reading Building Better Humans

Smile to Create Safety

There’s nothing quite as unprofessional and banal as the Law Enforcement Officer, Police Officer, Public Safety Official, Healthcare Security Officer, Security Officer, or other Contact Professional who (wrongly) presumes that a stern outer appearance is an effective way to greet others. It’s not. A stern outer facial expression, often accompanied by an unfriendly, overly-directive tone of voice, and accompanying, unfriendly, body language is not helpful. … Continue reading Smile to Create Safety

It’s All about the People

Regardless of profession – and ESPECIALLY for the disciplines of Policing, Law Enforcement, Public Safety, Healthcare Security, Security, and other Contact Professional disciplines – if you do not understand people well (with an eye toward leaving them better than you found them and not simply “controlling” them), then you’re an amateur. You need to step aside and let Professionals take the reigns, for we have … Continue reading It’s All about the People