Tag: lawenforcement

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When things change inside you, things change around you

Read and digest the concise message in the picture here. Many thanks to Connecticut Center for Mind-Body Enrichment, Inc for sharing this picture on LinkedIn. Click here to see their post that contained a brief and valuable narrative. The message in this picture above has relevance to America’s seeming inability to curtail its gun violence and active assailants/shooters. Stuck in our guns a ‘blazin intoxication, … Continue reading When things change inside you, things change around you

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Morgan Freeman on Conflict Communication (aka: De-Escalation)

Hi All, Not much needs to be said in words by me here. Simply read this post’s pic wherein Morgan Freeman outlines major principles of conflict communication, aka de-escalation. This highlights the fact that conflict communication (popularly known as de-escalation) is as much psychology as it is anything else. Conflict communication is not simply a grab-bag of disparate techniques! Don’t ever minimize the value of … Continue reading Morgan Freeman on Conflict Communication (aka: De-Escalation)

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Incivility in Healthcare is here to stay: Knowing this, let’s get busy facing it

Greetings, See this brief article that highlights the challenges in healthcare with incivility, aggression, and violence from patients and visitors. It was shared and highlighted on LinkedIn by some of my Healthcare Security Leadership colleagues. COVID and the associated stress (e.g., surrounding tightened visitor restrictions) have certainly added to incivility, aggression, and violence coming into our hospitals. And yet, incivility, aggression, and violence were indeed … Continue reading Incivility in Healthcare is here to stay: Knowing this, let’s get busy facing it

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A Tribute to Dr. Paul Farmer from a Healthcare Security Leader

In this world there are examples of human beings who are inspiring. One such person was Dr. Paul Farmer, Anthropologist, Physician, and Humanitarian. Dr. Farmer has been an inspiration to me for a long time. I work daily as a Healthcare Security Leader. Some might think that this is a profession very distinct from the role of a global health advocate and physician. Perhaps, if … Continue reading A Tribute to Dr. Paul Farmer from a Healthcare Security Leader

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Healthcare cannot be a Ship in the Ocean

I again highly recommend the writings of Shane Parrish. His exploration of mental models and related topics are some of the best available anywhere. Go here to read for yourself. Read this recent post on LinkedIn wherein Shane refers to passive stability and active stability. Shane begins by mentioning: “A ship in the ocean is passively stable. The captain can take a nap, the power … Continue reading Healthcare cannot be a Ship in the Ocean

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Create the Conditions Conducive to Better (less violent) Human Beings

Pythagoras (c. 570 – c. 495 BC) recognized early what Frederick Douglass (February 1817 or 1818 – February 20, 1895) later told us: “It is easier to build strong children than to repair broken men.” We have yet, at least in the fields of Emergency Management and Law Enforcement, to realize that, until we greatly expand our vision of how to CHANGE (not simply manage) events such … Continue reading Create the Conditions Conducive to Better (less violent) Human Beings

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Building Better Humans

We’ve written about this before. Sadly, however, we still witness intentions in many industries missing the mark. Don’t get me wrong; they’re well-intentioned efforts. Nonetheless, blind spots keep us mired in less-than-useful thinking that keeps society from evolving (yes, society can indeed evolve). Look for a moment at active assailants/active shooters. The point of impact, the moment of “bang,” is the shooting. We know well, … Continue reading Building Better Humans

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Smile to Create Safety

There’s nothing quite as unprofessional and banal as the Law Enforcement Officer, Police Officer, Public Safety Official, Healthcare Security Officer, Security Officer, or other Contact Professional who (wrongly) presumes that a stern outer appearance is an effective way to greet others. It’s not. A stern outer facial expression, often accompanied by an unfriendly, overly-directive tone of voice, and accompanying, unfriendly, body language is not helpful. … Continue reading Smile to Create Safety

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It’s All about the People

Regardless of profession – and ESPECIALLY for the disciplines of Policing, Law Enforcement, Public Safety, Healthcare Security, Security, and other Contact Professional disciplines – if you do not understand people well (with an eye toward leaving them better than you found them and not simply “controlling” them), then you’re an amateur. You need to step aside and let Professionals take the reigns, for we have … Continue reading It’s All about the People

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