Incivility in Healthcare is here to stay: Knowing this, let’s get busy facing it

Greetings, See this brief article that highlights the challenges in healthcare with incivility, aggression, and violence from patients and visitors. It was shared and highlighted on LinkedIn by some of my Healthcare Security Leadership colleagues. COVID and the associated stress (e.g., surrounding tightened visitor restrictions) have certainly added to incivility, aggression, and violence coming into our hospitals. And yet, incivility, aggression, and violence were indeed … Continue reading Incivility in Healthcare is here to stay: Knowing this, let’s get busy facing it

Creating a Non-Escalatory/Safe Culture is far more than simply using a “Technique”

Hi All, Please see this valuable article about violence in healthcare.  It’s a useful article in that it highlights the growing violence which healthcare professionals must face every day.  Healthcare in the present era is not the healthcare of our parents and grandparents.  Most nurses today experience levels of anxiety and aggression in patients and visitors that simply did not exist years ago to the … Continue reading Creating a Non-Escalatory/Safe Culture is far more than simply using a “Technique”

Thinking Through Reasonable Approaches to Active Assailant/Shooter Protection Planning

I have seen several companies (which claim to specialize in active assailant/shooter issues) list what they often refer to as pillars of an effective active assailant/shooter protection plan.  I don’t need to mention the names of the companies. This is not about them, but rather the so-called pillars and presumptions surrounding these pillars. The pillars often include: 1). Emergency Action Plan, 2). Active Shooter Training, … Continue reading Thinking Through Reasonable Approaches to Active Assailant/Shooter Protection Planning