Category: Dr. George Thompson

De-Escalation, Dr. George Thompson, Uncategorized

Creating a Non-Escalatory/Safe Culture is far more than simply using a “Technique”

Hi All, Please see this valuable article about violence in healthcare.  It’s a useful article in that it highlights the growing violence which healthcare professionals must face every day.  Healthcare in the present era is not the healthcare of our parents and grandparents.  Most nurses today experience levels of anxiety and aggression in patients and visitors that simply did not exist years ago to the … Continue reading Creating a Non-Escalatory/Safe Culture is far more than simply using a “Technique”

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Dalai Lama, Dignity, Dr. George Thompson, Verbal Judo

The Big DL & GJT on How to Save the World

Hi All, It’s funny how two seemingly disparate voices can see and speak the same truth. “In our quest for happiness and the avoidance of suffering, we are all fundamentally the same, and therefore equal. Despite all the characteristics that differentiate us – race, language, religion, gender, wealth and many others – we are all equal in terms of our basic humanity.”  ~ Tenzin Gyatso, … Continue reading The Big DL & GJT on How to Save the World

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Dr. George Thompson, Law Enforcement, Uncategorized, Verbal Judo

The Last Word

  Hi All, Please see this brief article targeted at a leadership audience.  As the author of that article makes clear, getting the last word when involved in a verbal retort with someone is an ego-boost.  The ego, in its drive to be correct, wants the last word, and we often find ourselves doing whatever it takes to get it. For Law Enforcement, Public Safety, … Continue reading The Last Word

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Conflict Management, De-Escalation, Dignity, Dr. George Thompson, Ego, Respect, Uncategorized, Verbal Judo

A Baseline Strategy for all De-Escalation

Hi All, For the Contact Professional, it is vital that s/he gets and maintains rapport with others, all the while remaining physically safe. How do you get a rapport with others, particularly those in crisis? Two things constitute a fundamental baseline and are the very foundation of any non-escalatory and de-escalatory efforts.  With these two things in place, non-escalation and de-escalation efforts will have the … Continue reading A Baseline Strategy for all De-Escalation

RobertLeave a comment
Conflict Management, Dr. George Thompson, Ethical Protector, Harry P. Dolan, International Relations, Jack Hoban, Law Enforcement, Leadership, Media, Policeman, Policewoman, Service, Uncategorized, VDI, Verbal Defense & Influence

Rollcall Wisdom – Guardians of the Peace

    Hi All! Here continues the Rollcall Wisdom featuring Chief Harry Dolan. Please see this video below wherein Chief Harry Dolan, former Raleigh, NC Police Chief, speaks about the essential definition of a Law Enforcement Officer.  It is his opinion of this definition, and it is one with which I wholeheartedly agree. There is still an ongoing debate where Law Enforcement Officers make arguments … Continue reading Rollcall Wisdom – Guardians of the Peace

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Conflict Management, De-Escalation, Dr. George Thompson, Harry P. Dolan, Uncategorized, Verbal Judo

Chief Harry P. Dolan – An Amazing Experience

Hi Everyone, I recently had the privilege of participating in a whole day of training with Retired Police Chief of Raleigh, NC, Harry P. Dolan.  What an amazing experience it was! His subject matter expertise spans the full gamut of verbal de-escalation strategies.  He covers everything having to do with creating the very best public servants. He does an amazing job at conveying the roots (Aristotle’s … Continue reading Chief Harry P. Dolan – An Amazing Experience

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5 Universal Truths, Conflict Management, Dr. George Thompson, Non-Escalation, Peter Harrell Jr., VDI, Verbal Defense & Influence, Vistelar

The 5 Universal Truths

  Please watch this great video wherein Peter Harrell Jr., Speaker, Trainer & Consultant for Vistelar describes the premier philosophy/method of communicating with other humans, whether this be our family members, co-workers, or others we may encounter as Contact Professionals. What do you think? Continue reading The 5 Universal Truths

RobertLeave a comment