The 5 Universal Truths

  Please watch this great video wherein Peter Harrell Jr., Speaker, Trainer & Consultant for Vistelar describes the premier philosophy/method of communicating with other humans, whether this be our family members, co-workers, or others we may encounter as Contact Professionals. What do you think? Continue reading The 5 Universal Truths

Greetings & Welcome!!!

  Greetings Everyone! This is the very first post on this new blog. I created this blog to address the conspicuous absence of many blogs on the web (a very high quality one is mentioned below) that address conflict management from the perspective of Contact Professionals (including, but not limited to law enforcement, corrections, security, healthcare, public transit, academia, athletics/sports officiating, family/parenting, etc.). I also … Continue reading Greetings & Welcome!!!