One doesn’t often hear the word “empathy” coming out of most Public Safety or Law Enforcement settings.  This is not that important, though, since what is important is that Public Safety and Law Enforcement professionals use empathy.  And they do. Wikipedia defines empathy as “the capacity to understand or feel what another person is experiencing from within the other being’s frame of reference, i.e., the … Continue reading Empathy in Public Safety & Law Enforcement