Create the Conditions Conducive to Better (less violent) Human Beings

Pythagoras (c. 570 – c. 495 BC) recognized early what Frederick Douglass (February 1817 or 1818 – February 20, 1895) later told us: “It is easier to build strong children than to repair broken men.” We have yet, at least in the fields of Emergency Management and Law Enforcement, to realize that, until we greatly expand our vision of how to CHANGE (not simply manage) events such … Continue reading Create the Conditions Conducive to Better (less violent) Human Beings

Look Behind the Anger (and other emotions)

When dealing with others (loved ones, co-workers, customers, C Suite executives, absolutely anyone), it’s very useful, indeed vital, to see as they see. It doesn’t matter if you agree with them. It matters, however, that you strive to see matters as they see them. This is empathy. Don’t confuse empathy with sympathy (many people do); the two are different. When dealing with someone who is … Continue reading Look Behind the Anger (and other emotions)

Building Better Humans

We’ve written about this before. Sadly, however, we still witness intentions in many industries missing the mark. Don’t get me wrong; they’re well-intentioned efforts. Nonetheless, blind spots keep us mired in less-than-useful thinking that keeps society from evolving (yes, society can indeed evolve). Look for a moment at active assailants/active shooters. The point of impact, the moment of “bang,” is the shooting. We know well, … Continue reading Building Better Humans

REspect All Persons…Always

Dr. George Thompson, creator of Verbal Judo, identified (and gave a name to) just this practice of professionally given “REspect” (his unique spelling) to distinguish it from the commonly known form of earned “respect.” This is one of the many tools, tactics, practices, and strategies that he contributed to the world of Conflict Communication. His pioneering work forms the foundation of many Conflict Communication programs … Continue reading REspect All Persons…Always

How to “Kill” the Hydra-head of Active Shooters

Hi All, Please see this article entitled: Nine dead after California sees three mass shootings in four days in The Guardian.  It’s an article that merely details the most recent mass/active shootings. It is plainly clear that our law enforcement capability has the means to effectively stop a threat, that is, shoot and kill an active shooter.  That’s not questioned.  We have that down, and we … Continue reading How to “Kill” the Hydra-head of Active Shooters

Run-Hide-Fight is about Options and not a Prescribed Sequence

Hi All, Just a quick post to share that training should always evolve to meet the changing needs of the world.  However, changing training just for the sake of changing training, to create new models with new, catchy acronyms, to create new revenue streams, is a waste of time and potentially distracting to those who need good information. Please see this clearly well-intentioned article.  It … Continue reading Run-Hide-Fight is about Options and not a Prescribed Sequence

How & Why to Be UnTriggerable in Conflict

  Hi All, We’ve all been there.  Someone with whom we’re dealing gives us a look, calls us an asshole, or simply walks away in a disrespectful manner while we’re talking to them. Or some variation of dismissive, insultive, disrespectful behavior.  As a Contact Professional (e.g., Law Enforcement, Security, Parking Enforcement, etc.), it is our duty to maintain our professional behavior despite provocations from others.  … Continue reading How & Why to Be UnTriggerable in Conflict

Active Shooter Response: Some How To’s & Considerations of Run-Hide-Fight

Please see the valuable article here by John Weinstein the Lieutenant/Commander, Strategic Planning and Outreach at the Northern Virginia Community College. Thank you to Raymond Hitchcox, Security Manager at CHI Memorial Hospital, for sharing the article on LinkedIn. See here my additional points, reflections, and considerations in response to this article. This is a valuable article in how it addresses the Run-Hide-Fight methodology, but also … Continue reading Active Shooter Response: Some How To’s & Considerations of Run-Hide-Fight

Thinking Through Reasonable Approaches to Active Assailant/Shooter Protection Planning

I have seen several companies (which claim to specialize in active assailant/shooter issues) list what they often refer to as pillars of an effective active assailant/shooter protection plan.  I don’t need to mention the names of the companies. This is not about them, but rather the so-called pillars and presumptions surrounding these pillars. The pillars often include: 1). Emergency Action Plan, 2). Active Shooter Training, … Continue reading Thinking Through Reasonable Approaches to Active Assailant/Shooter Protection Planning