Hi All, I recommend this article to all contact professionals.  Whether you are a law enforcement officer, mediator, healthcare professional, politician, or trainer in conflict management/resolution/transformation, you will gain much from this interview with the inimitable author, anthropologist, and negotiation expert, William Ury.  Go here for the interview. William speaks in this interview about the power of the mediator, as witness and catalyst, to … Continue reading Our Responsibility as Global Human Beings