I like this video teaching quite a lot. Please watch as Coach Bob Lindsey explains about how to listen effectively to another person, with empathy, and with the aim of understanding the person. Evident in what he shares here is a pre-practiced, planned method by which we can manage communicating with other people, particularly when we wish for the communication to be effective, respectful, and leading to a desirable outcome.

What plan do you have in communicating with others?