Bystander rushes to aid shot Ky. Officer

Hi Everyone! Please see this article over at Police.com. It shows an altercation between a man stopped for a traffic stop and a Police Officer.  The man ended up shooting the Officer several times, wounding him in the arm. Watch the video.  It’s the Officer body camera.  Listen to the interaction. I’m less concerned about the tactics involved (though do pay attention to the relatively … Continue reading Bystander rushes to aid shot Ky. Officer

Left of Bang

Hi Everyone! Several members of my team and I just completed a webinar with Patrick Van Horne, author of the highly recommended Left of Bang.  It was an hour well spent. During the webinar, Patrick covered what he termed “assessing universal and uncontrollable aspects of nonverbal behavior.”  These include clusters of behaviors where people will fall into one of four groupings: Dominant, Submissive, Comfortable, or … Continue reading Left of Bang

Skill Acquisition in Conflict Management

Hi All, I invite you to read this post published over at the Vistelar blog.  It references a good article over at the nice SOFREP website (news and analysis you can trust from military veterans) about skill acquisition. Acquiring, building, honing, and maintaining skills in conflict management is important to us all.  Many times, we think of physical skill development such as martial arts skills, … Continue reading Skill Acquisition in Conflict Management

Positive Public Safety: 5 Lines Every Public Safety Professional Can Use to Keep the Peace

Hi Everyone! Please see below this very nice video from Gary Klugiewicz at Vistelar.  He describes 5 lines every Public Safety Professional can use to keep the peace. Note the intentional, skillful use of language and respect that he describes, all of which will minimize conflict, and maximize your opportunities to generate in the other person voluntary compliance, cooperation, or collaboration. Vistelar offers the very … Continue reading Positive Public Safety: 5 Lines Every Public Safety Professional Can Use to Keep the Peace

Violence Against Healthcare Workers

Hi All, Please see this post over at the Vistelar blog. It references a Radio Health Journal audio post regarding violence against healthcare workers. I have worked in law enforcement, and then later, in healthcare security management.  I have seen the atmosphere in hospitals change dramatically in the last approximate 5 years.  At one time, violence in a hospital was relatively rare. People treated hospitals … Continue reading Violence Against Healthcare Workers