Positive Public Safety: 5 Lines Every Public Safety Professional Can Use to Keep the Peace

Hi Everyone! Please see below this very nice video from Gary Klugiewicz at Vistelar.  He describes 5 lines every Public Safety Professional can use to keep the peace. Note the intentional, skillful use of language and respect that he describes, all of which will minimize conflict, and maximize your opportunities to generate in the other person voluntary compliance, cooperation, or collaboration. Vistelar offers the very … Continue reading Positive Public Safety: 5 Lines Every Public Safety Professional Can Use to Keep the Peace

Sufism (The Good Guys): An Antidote to ISIS?

Hi All, In Verbal Defense & Influence (VDI), we speak about the importance of the social contract of a group of people, whether this group is a family, an organization, or even a nation.  When I study social contracts, what becomes evident is that, in nations, social contracts are overturned, sometimes by necessity, to save lives and to improve the quality of everyone’s life. ISIS is … Continue reading Sufism (The Good Guys): An Antidote to ISIS?

Chief Harry P. Dolan – An Amazing Experience

Hi Everyone, I recently had the privilege of participating in a whole day of training with Retired Police Chief of Raleigh, NC, Harry P. Dolan.  What an amazing experience it was! His subject matter expertise spans the full gamut of verbal de-escalation strategies.  He covers everything having to do with creating the very best public servants. He does an amazing job at conveying the roots (Aristotle’s … Continue reading Chief Harry P. Dolan – An Amazing Experience