Left of Bang

Hi Everyone! Several members of my team and I just completed a webinar with Patrick Van Horne, author of the highly recommended Left of Bang.  It was an hour well spent. During the webinar, Patrick covered what he termed “assessing universal and uncontrollable aspects of nonverbal behavior.”  These include clusters of behaviors where people will fall into one of four groupings: Dominant, Submissive, Comfortable, or … Continue reading Left of Bang

Skill Acquisition in Conflict Management

Hi All, I invite you to read this post published over at the Vistelar blog.  It references a good article over at the nice SOFREP website (news and analysis you can trust from military veterans) about skill acquisition. Acquiring, building, honing, and maintaining skills in conflict management is important to us all.  Many times, we think of physical skill development such as martial arts skills, … Continue reading Skill Acquisition in Conflict Management

Positive Public Safety: 5 Lines Every Public Safety Professional Can Use to Keep the Peace

Hi Everyone! Please see below this very nice video from Gary Klugiewicz at Vistelar.  He describes 5 lines every Public Safety Professional can use to keep the peace. Note the intentional, skillful use of language and respect that he describes, all of which will minimize conflict, and maximize your opportunities to generate in the other person voluntary compliance, cooperation, or collaboration. Vistelar offers the very … Continue reading Positive Public Safety: 5 Lines Every Public Safety Professional Can Use to Keep the Peace

Violence Against Healthcare Workers

Hi All, Please see this post over at the Vistelar blog. It references a Radio Health Journal audio post regarding violence against healthcare workers. I have worked in law enforcement, and then later, in healthcare security management.  I have seen the atmosphere in hospitals change dramatically in the last approximate 5 years.  At one time, violence in a hospital was relatively rare. People treated hospitals … Continue reading Violence Against Healthcare Workers

Let There Be Peace on Earth

Hi All, In this season of Christmas, people often talk of love, peace, and harmony. There used to be a time that I believed in it, that is, people’s talk.  Now that time has passed. Now I look simply for one thing…action.  People either do what they can, no matter how small, to care for others, all others, or they don’t. Actions speak; words veil. … Continue reading Let There Be Peace on Earth

Trumping Distractions in order to Deal with Violence

  I remember once reading a very good article from a well respected combatives instructor from the UK. He was making the point that experienced criminals often use distraction to enable them to very effectively and violently assault their chosen victim.  He was making the point that we thus need to train ourselves to avoid falling prey to such distraction, and so increase our chances … Continue reading Trumping Distractions in order to Deal with Violence

Sufism (The Good Guys): An Antidote to ISIS?

Hi All, In Verbal Defense & Influence (VDI), we speak about the importance of the social contract of a group of people, whether this group is a family, an organization, or even a nation.  When I study social contracts, what becomes evident is that, in nations, social contracts are overturned, sometimes by necessity, to save lives and to improve the quality of everyone’s life. ISIS is … Continue reading Sufism (The Good Guys): An Antidote to ISIS?