Hi All, Contact Professionals familiar with the teachings of Verbal Judo should immediately reflect on George Thompson’s great teaching on this point and the difference between respect and RE-spect. If you’re not familiar with it, go here for a perennial classic. If you actually follow the discipline of Verbal Judo, then you know that there are, literally, no times in life when you’re not showing … Continue reading Respect at all Times
Dr. George Thompson, creator of Verbal Judo, identified (and gave a name to) just this practice of professionally given “REspect” (his unique spelling) to distinguish it from the commonly known form of earned “respect.” This is one of the many tools, tactics, practices, and strategies that he contributed to the world of Conflict Communication. His pioneering work forms the foundation of many Conflict Communication programs … Continue reading REspect All Persons…Always
Hi All, It’s funny how two seemingly disparate voices can see and speak the same truth. “In our quest for happiness and the avoidance of suffering, we are all fundamentally the same, and therefore equal. Despite all the characteristics that differentiate us – race, language, religion, gender, wealth and many others – we are all equal in terms of our basic humanity.” ~ Tenzin Gyatso, … Continue reading The Big DL & GJT on How to Save the World
Everyday we all have the choice to pick the same old path, or to step forth on a new path, probably alone, that actually can make a difference. The world is made by Change Agents. That’s because we are all actually Change Agents. And this is precisely because we all cause changes in the world by how we show up, by how we present ourselves, by how … Continue reading Be a Conscious Change Agent
Treating all persons with dignity and respect is the fundamental ethic of relating to, and behaving toward, other human beings (and indeed all life). It is also the foundational principle of procedural justice, that is, how Law Enforcement relates to the public it serves, how the quality of this interaction shapes how the public views Law Enforcement, and how the public (more) willingly obeys the … Continue reading Dignity, Respect & Procedural Justice
Hi All, For the Contact Professional, it is vital that s/he gets and maintains rapport with others, all the while remaining physically safe. How do you get a rapport with others, particularly those in crisis? Two things constitute a fundamental baseline and are the very foundation of any non-escalatory and de-escalatory efforts. With these two things in place, non-escalation and de-escalation efforts will have the … Continue reading A Baseline Strategy for all De-Escalation
Hi All, Please watch this brief video of Retired Lt. General Jay Silveria speaking about the power of diversity and the necessity of treating all people with dignity and respect. This is an ethic toward which all organizations should be constantly reaching. Who is your organization’s Lt. General Jay Silveria? Aim high. Continue reading Retired Lt. General Jay Silveria on Dignity & Respect
Hi All! Here continues the Rollcall Wisdom featuring Chief Harry Dolan. Please see this video below wherein Chief Harry Dolan, former Raleigh, NC Police Chief, speaks about the essential definition of a Law Enforcement Officer. It is his opinion of this definition, and it is one with which I wholeheartedly agree. There is still an ongoing debate where Law Enforcement Officers make arguments … Continue reading Rollcall Wisdom – Guardians of the Peace
Hi Everyone. A post I wrote was recently published on the high quality Vistelar blog. Go there to find posts on every aspect of conflict management. In this recent post, entitled Rules, Without a Relationship, Lead to Rebellion, I spoke about something a lady shared with me. It was a powerful phrase that conveys the great importance of treating everyone with dignity by showing them … Continue reading Rules, Without a Relationship, Lead to Rebellion
Hi Everyone, Dr. George Thompson, the creator of Verbal Judo, taught that all people want to be treated with dignity and respect. This is a universal truth, applicable in all cultures, for all people, in all times, regardless of circumstances. Many of us work in the world of conflict management, seeking to promote harmony in a chosen environment on a daily basis. Let’s not forget, … Continue reading I Miss the Sun
Conflict Transformation & Ethical Guardianship 