Rules, Without a Relationship, Lead to Rebellion

Hi Everyone. A post I wrote was recently published on the high quality Vistelar blog.  Go there to find posts on every aspect of conflict management. In this recent post, entitled Rules, Without a Relationship, Lead to Rebellion, I spoke about something a lady shared with me.  It was a powerful phrase that conveys the great importance of treating everyone with dignity by showing them … Continue reading Rules, Without a Relationship, Lead to Rebellion

Chief Harry P. Dolan – An Amazing Experience

Hi Everyone, I recently had the privilege of participating in a whole day of training with Retired Police Chief of Raleigh, NC, Harry P. Dolan.  What an amazing experience it was! His subject matter expertise spans the full gamut of verbal de-escalation strategies.  He covers everything having to do with creating the very best public servants. He does an amazing job at conveying the roots (Aristotle’s … Continue reading Chief Harry P. Dolan – An Amazing Experience

Dignity of All

“What good are any of our relative values if they are twisted to violate the existence and dignity of even one human being?” The above quote is by James V. Morganelli, in the Forward of Jack Hoban’s fine book, The Ethical Protector: Essays on Police Ethics, Tactics and Techniques. If you haven’t already read this book, we highly recommend it.  We particularly like this quote … Continue reading Dignity of All

I Miss the Sun

Hi Everyone, Dr. George Thompson, the creator of Verbal Judo, taught that all people want to be treated with dignity and respect.  This is a universal truth, applicable in all cultures, for all people, in all times, regardless of circumstances. Many of us work in the world of conflict management, seeking to promote harmony in a chosen environment on a daily basis. Let’s not forget, … Continue reading I Miss the Sun

Community Guardians, Not Warriors

Hi Everyone, Please see this article (link is also below) over at the high-quality Vistelar blog.  It’s about a very good article over at PoliceOne.com about LAPD’s efforts to help change their policing culture from that of being Warriors to, instead, being Guardians of their communities. Please let us know what you think. http://www.policeone.com/community-policing/articles/8717764-lapd-urges-officers-to-be-community-guardians-not-warriors-on-crime/ Continue reading Community Guardians, Not Warriors

Camden Cops Making Transition to Ethical Protectors

Hi Everyone, Thanks to Gary Klugiewicz, I saw this article (link also below) on Facebook.  It’s a great story of the Camden County, NJ Police Department and their crew going through a program with none other than Jack Hoban from Resolution Group International. Jack is training the Camden County LE team to be Ethical Protectors.  Part of that program is learning how to effectively communicate … Continue reading Camden Cops Making Transition to Ethical Protectors

Don’t Die on Me!

Hi Everyone, Please go to the high-quality Vistelar blog to read this recent post (link is also below) about the exemplary service ethos, in action, by Trooper Eric Devers of the  Ohio State Highway Patrol. As I mentioned in that post, the whole event brings to mind the outstanding contributions of Jack Hoban and Resolution Group International (RGI) in reference to the Ethical Protector mindset … Continue reading Don’t Die on Me!